 We find that owners taking responsibility is more than just being fair. It’s a powerful way to reinforce the idea that “We are a team: we’re all in this together.”Angie Herbers, Co-Founder and Managing Partner, Kaleido Inc. |
Summary: As the independent advisory business transitions from small business to the next level, firm owners need to transition, too. We’ve written a lot over the years, about how, as firms grow, owners need to become good people managers. They also need to become good leaders; and one of the most critical times for owner-advisors to step up and be a leader is when they or their employees make a mistake or when some new initiative doesn’t do as well as expected.
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